FAQ

  • How do I book a treatment with you?

    We are honored you have chosen us to start your skin journey with! You can book your treatment with us, here. We do require a $20 non-refundable deposit that does go towards your treatment during check out.

  • It's my first time... What treatment should I book?

    We are SO excited for you! -- Each service is tailored to your skin needs at the time of services, however each treatment also varies what's offered in it!

    We think our Emylyns Hydrafacial is an amazing first time client treatment (Not to be biased or anything hehe). This treatment offers you the chance to sit down and chat about your skin concerns, hydra facials three step process, manual extractions (if necessary), facial masks, hydra facial boosters, and so much more to customize your treatment with us!

  • How does the process work?

    We primarily work with clients who are ready to invest and start their skin journey. Once you book your appointment with us you are all set and we will begin the journey together in clinic!

    We ask that you stop your exfoliants (i.e exfoliating scrubs, toners, & retin-a) 5 days before your service.

    If you'd like to reach out to us, please feel free to shoot us a text!

  • What's Hydrafacial?

    HydraFacial MD is a popular facial treatment that combines cleansing, exfoliation, extraction, hydration, and antioxidant infusion in a single session. Using a specialized device, it delivers a series of serums tailored to address various skin concerns, such as acne, aging, and dryness. The treatment is known for being non-invasive and suitable for all skin types, often resulting in instantly noticeable improvements in skin texture and tone. Many people appreciate it for its ability to provide deep cleansing and hydration without downtime.

    4o mini

  • How much does it cost?

    We take a purposeful, results-driven approach to selecting products for our clients. Including our service recommendation. Every step, product, and ingredient works in harmony with the others. Since each person's skin is unique, initial routines typically range from $250 to $500. After your initial purchase, we will restock products one at a time or a few at a time as they run low.

    Payment plan options are always available and we do try our best to keep clients budget in mind.

  • Should I book a chemical peel?

    Absolutely! We believe in the power of addressing a variety of skin concerns through our tailored approach.

    Your progress is our top priority. Instead of a one-time chemical peel, we offer a comprehensive monthly program that includes regular chemical peels along with a personalized skincare routine designed just for you. Let’s embark on this journey to healthier skin together!

  • How often do I need to restock on products?

    All products vary in size and usage! Restock can be one or a few at a time within 2 months, maybe even within three months. Other products can last you even 5+ months out!

  • When should I schedule my next appointment?

    We always recommend 4-6 weeks from your last appointment. It may vary based on our schedules, though typically...

    For Acne clients: 4 weeks out

    For Pigmentation clients: 4-5 weeks

    Maintenance: 5-6 weeks, depending on your skin!

  • How do I reschedule my appointment?

    For the best experience we recommend to download Vagaro App on mobile devices. You can access your account and cancel through there. Please refer to our Policies for more information.

POLICIES

Thank you for taking the time to read our policies!

Late Policy
We understand that life can be unpredictable, and we do our best to accommodate you! However, please keep in mind that we operate on an appointment-based system. If you arrive more than 10 minutes late, we may need to reschedule your appointment based on availability. To ensure a smooth experience, we recommend arriving 5-10 minutes early and sending a quick text to your Esthetician when you arrive.

Cancellations
Since we are typically booked 4-6 weeks in advance, we appreciate your consideration in notifying us of any cancellations as soon as possible. You can cancel up to 24 hours before your appointment without penalty. Cancellations made less than 24 hours in advance will incur a fee equal to 100% of the remaining balance.

Same-Day Cancellations
If you find that you can’t make it to your appointment, please let your Esthetician know. Cancellations made with less than 24 hours’ notice will be treated as same-day cancellations and will result in a fee of 100% of the remaining balance.

Deposits
A non-refundable, non-transferable deposit of $20 will be charged at the time of booking via Vagaro. This deposit will go toward your appointment balance, which will be due at checkout. Please note that cancelling or rescheduling your appointment will result in forfeiting the deposit.

Rescheduling
If you need to reschedule, please do so at your earliest convenience. You can easily manage your appointments through Vagaro, which offers 24/7 access to our schedule. Remember to check our cancellation policies as well.

Three Consecutive Cancellations/Rescheduled Appointments
We appreciate your time and consideration when booking with us. However, three consecutive cancellations or rescheduled appointments will not be tolerated, as it prevents us from filling those time slots. We hope you understand this policy. If you have any questions, feel free to reach out to your Esthetician. Thank you!

No-Show Policy
We respect your time and kindly ask for the same consideration in return. If you cannot make your appointment, please notify us instead of leaving us in the dark. Failing to do so will result in a charge of 100% of the remaining balance to the card on file, and you will no longer be able to book future appointments.